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Lauren Short Lauren Short
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Human-Centered Design

Helping clients put people first through user-centric product design practices to elevate the human experience.

Change Management

A change agent, utilizing ADKAR principles to create a positive client experience and embrace change during digital transformations.

Product Management

Scaled Agile SAFe certified, delivering innovative solutions to address business needs in a software development environment.

PROJECT SPOTLIGHT

Developing a Brand – Commonwealth Home Services

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Commonwealth Home Services Homepage
  • Ideate

    user interviews, focus groups, personas, surveys, observation, competitor analysis, content audits, journey maps, and service blueprints.

  • Design

    card sorting, sitemaps, information architecture, wireframes, mockups, interactive prototypes, annotated presentations.

  • Develop

    usability testing, style guides, engineering collaboration.

  • Deploy

    user feedback, strategic communications, quick guides, training videos, presentations.

Elevating the Human Experience, one digital transformation at a time.

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© 2025 · Lauren Short.

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